New Policies for Portrait Orders

The following is a change to the current procedure regarding the ordering of prints from online galleries and will become effective immediately:

Portrait clients will receive an email when their online gallery is active. Orders for prints and albums should be placed within 30 days of receipt of the email.

If an order is placed within those 30 days, the gallery will remain open for an additional 30 days to allow time for re-orders. At that time the gallery will be locked. All images will be archived for two years from the date of the portrait session. There will be no archive retrieval fee for orders placed during those two years.

If an order is NOT placed within those 30 days, the online galley will be locked. All images will be archived for two years from the date of the portrait session. Any orders placed after the online gallery is locked will be subject to a $20.00 archive retrieval fee, due at the time the order is placed.

This will apply to portrait sessions beginning today, 7/20/08. Online galleries for all prior portrait sessions will still be locked after 30 days, but there will be no archive retrieval fee applied to orders from those galleries.

If you have any questions regarding this new policy, please feel free to contact me.